Returns & Exchanges

At Addicted To Audio, we want you to be completely satisfied with your high-fidelity equipment. If your purchase doesn't meet your expectations, our streamlined return process ensures a quick resolution for exchanges or refunds.

Return Process

• 1.
  Request Authorization

  Contact our support team within 14 days of delivery to obtain a Return Merchandise Authorization (RMA) number and confirm eligibility.

• 2.
  Secure Packaging

  Carefully pack your item in its original, undamaged packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship Your Item

  Affix the provided shipping label and drop off the package at an authorized courier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund or exchange will be processed within 3-5 business days to your original payment method.